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Shipping & Delivery
What countries do you deliver to?
Asia Pacific – China, Hong Kong, Japan, Macau, Malaysia, Philippines, Singapore, Thailand.
Australasia – Australia, New Zealand
Europe – Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom. .
Where is my order shipped?
Online orders are prepared and shipped from our warehouse in Hong Kong.
How much is the shipping cost?
Please note: Orders are shipped from our warehouse in Hong Kong.
| Region | International Saver (7-14 Days) | Free Standard International Shipping (7-14 Days) | International Express (3-7 Days) |
|---|---|---|---|
| Asia Pacific | NZ$ 10 | Order Total Over NZ$ 80 | NZ$ 30 |
| Australia | NZ$ 10 | Order Total Over NZ$ 80 | NZ$ 30 |
| Europe | NZ$ 15 | Order Total Over NZ$ 120 | NZ$ 40 |
How long will it take to dispatch my order?
- Monday to Friday – Your orders will be dispatched within 1- 3 Business days.
- Weekend Orders – Your oders will be processed next Monday, dispatched within 1-3 Business days.
How long will it take to receive my orders?
Once your order is approved, we will aim to dispatch it within 3 business days from our warehouse in Hong Kong.
Depending on your location, delivery will normally take 7-14 business days.
We will keep you updated with tracking information.
My country is not listed above?
Please use the “Product Enquiry” function tomake a special order or mail us: [email protected]